Shipping policy

Shipping Policy

Effective Date: March 2026
Website: www.peterlyndonjames.com.au

Thank you for purchasing from Peter Lyndon-James. This Shipping Policy outlines how we process and deliver physical and digital products purchased through this website.

1. Order Processing

All orders are processed within 2–5 business days (Monday–Friday, excluding public holidays).

You will receive a confirmation email once your order has been placed and a second notification once your order has been shipped.

During peak periods, product launches, or promotional campaigns, processing times may be slightly extended.

2. Shipping Within Australia

We ship physical books Australia-wide using reputable postal or courier services.

Estimated Delivery Times:

Metro areas: 3–7 business days
Regional areas: 5–10 business days
Remote areas: 7–14 business days

Delivery times are estimates only and are subject to carrier performance.

Shipping costs (if applicable) are calculated at checkout.

3. International Shipping

If international shipping is offered:

Delivery timeframes vary by country.
Customers are responsible for any customs duties, taxes, or import charges imposed by their local authorities.
We are not responsible for delays due to customs processing.

If international shipping is not currently offered, you may replace this section with:

At this time, we ship within Australia only.

4. Shipping Confirmation & Tracking

Where tracking is available, tracking details will be emailed once your order has been dispatched.

If you have not received tracking information within 5 business days of ordering, please contact us at:

📧 contactpeter@lyndonjames.com.au

5. Lost, Delayed, or Damaged Shipments

Once an order has been handed to the shipping carrier, delivery is outside our direct control. However, if your package:

Arrives damaged
Is significantly delayed
Appears lost

Please contact us within 14 days of the expected delivery date.

We will work with the carrier to resolve the issue and, where appropriate, arrange a replacement or refund in accordance with Australian Consumer Law.